北京邮电大学学报

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北京邮电大学学报

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SLA参数定义方法及应用

张奕奎, 邱雪松, 孟洛明   

  1. 北京邮电大学 网络与交换国家重点实验室, 北京 100876
  • 收稿日期:2006-01-10 修回日期:1900-01-01 出版日期:2006-05-30 发布日期:2006-05-30
  • 通讯作者: 张奕奎
  • 基金资助:
     

A SLA Parameter Definition Method and Application

ZHANG Yi-kui, QIU Xue-song, MENG Luo-ming   

  1. State Key Lab of Networking and Switching, Beijing University of Posts and Telecommunications, Beijing 100876, China
  • Received:2006-01-10 Revised:1900-01-01 Online:2006-05-30 Published:2006-05-30
  • Contact: ZHANG Yi-kui
  • Supported by:
     

摘要: 业务等级协定(SLA, service level agreement)参数的定义是开发SLA模板的核心内容。在多提供商环境下新业务的开发需要定义不同层次SLA。目前还没有通用的SLA参数定义方法来支持SLA模板的开发。针对现有的需求和问题,本文提出了通用的SLA参数定义方法,系统地解决了一次性定义业务不同层次SLA参数的问题并在原型系统的设计和实现中应用了所提出的方法。

关键词: SLA;SLA参数, KQI;SLA模板

Abstract: Definition of SLA parameter is core content for development of SLA template. In the multi-provider environment development of a new service need to define different layers SLA. Currently a general SLA parameter definition method supporting development of SLA template is absent. based on current requirements and problems, A general SLA parameter definition method is presented, the problem on simultaneously defining different layers SLA parameters of the service is systematically solved and the method has been applied in the design and implementation of a prototype.

Key words: service level agreement, service level agreement parameter, key quality indicator, service level agreement template

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