SLA Management of IP VPN Service Supporting Multi-QoS Classes

JOURNAL OF BEIJING UNIVERSITY OF POSTS AND TELECOM ›› 2004, Vol. 27 ›› Issue (6): 85-89.

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SLA Management of IP VPN Service Supporting Multi-QoS Classes

GUO Li, QIU Xue-song, MENG Luo-ming

State Key Laboratory of Networking and Switching, Beijing University of Posts and Telecommunications,
Beijing 100876, China

Received:2004-09-02 Online:2004-06-28

Abstract

Abstract: After analyzing the multi-links and multi-QoS(quality of service) classes characteristics of IP VPN(IP based virtual private network), the special requirements of IP VPN management in service fulfillment, service assurance and integrated evaluation of QoS are proposed. Based on these requirements, an SLA(service level agreement) template comprising items of service,technology and business for IP VPN service management is proposed, and the method of IP VPN service assurance which is based on eTOM(enhanced telecom operations map) framework and management process theories is studied.

Key words: service management, IP based virtual private network, service level agreement, quality of service

CLC Number:

TN915

GUO Li, QIU Xue-song, MENG Luo-ming. SLA Management of IP VPN Service Supporting Multi-QoS Classes[J]. JOURNAL OF BEIJING UNIVERSITY OF POSTS AND TELECOM, 2004, 27(6): 85-89.

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SLA Management of IP VPN Service Supporting Multi-QoS Classes

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