Journal of Beijing University of Posts and Telecommunications

  • EI核心期刊

JOURNAL OF BEIJING UNIVERSITY OF POSTS AND TELECOM ›› 2014, Vol. 37 ›› Issue (s1): 40-45.doi: 10.13190/j.jbupt.2014.s1.008

• Papers • Previous Articles     Next Articles

Assessment of Users’ QoE for Mobile Internet Based on TCP Packet Layer Analysis

ZHU Kai1, ZHANG Chao2, ZHANG Kai3, LI Wen-jing1, MENG Luo-ming1   

  1. 1. State Key Laboratory of Networking and Switching Technology, Beijing University of Posts and Telecommunications, Beijing 100876, China;
    2. Information Technology & E-Commerce Department, China United Network Communications Group Company.Limited, Beijing 100032, China;
    3. Beijing Branch, China United Network Communications Group Company, Limited, Beijing 100032, China
  • Received:2013-10-08 Online:2014-06-28 Published:2014-06-28
  • Supported by:
     

Abstract:

An assessment method of users' quality of experience (QoE) for mobile Internet based on transmission control protocol (TCP) packet layer analysis is proposed so that the metrics could be measured on the edge node of the mobile internet. This method gathers information from users' behaviors and perceptions, which could be applied to a single subscriber granularity at its best. While doing assessment in users' behaviors, the page refresh incidents should be paid more attention, which is analyzed by the TCP flags of the interaction sequence. On the other hand, users' perceptions indicators could be achieved using three different methods according to various requirements spanning from a coarsest grain perspective to a finest grain perspective, it would be later matched into a QoE mean opinion score (MOS) using the exponential independency model (IQX) of QoE and quality of service.

Key words: packet layer analysis, mobile internet, quality of experience assessment, network management

CLC Number: