An Evaluation Method for Cloud Service Usability Based on Analytic Hierarchy Process

doi:10.13190/j.jbupt.2019-101

Journal of Beijing University of Posts and Telecommunications ›› 2021, Vol. 44 ›› Issue (1): 79-85.doi: 10.13190/j.jbupt.2019-101

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An Evaluation Method for Cloud Service Usability Based on Analytic Hierarchy Process

ZHOU Ping¹, WANG Ze-sheng², YIN Bo³, GUO Shao-yong¹

1. State Key Laboratory of Networking and Switching, Beijing University of Posts and Telecommunications, Beijing 100876, China;
2. Cloud Computing Standard and Application Key Laboratory Ministry of Industry and Information Technology, China Electronics Standardization Institute, Beijing 100176, China;
3. Research Institute of Information Technology, Tsinghua University, Beijing 100084, China

Received:2019-05-31 Online:2021-02-28 Published:2021-09-30

Abstract

Abstract: To solve the problem of multi-criteria decision making for usability evaluation of cloud service,an evaluation method for cloud service usability based on analytic hierarchy process(AHP) is proposed. Firstly,research achievements related to cloud service usability of international organizations for standardization and scholars at home and abroad are sorted and analyzed. Then,measurements of characteristics and subcharacteristics are proposed considering the definitions of them and the industry best practices. Finally,AHP is introduced into the evaluation process to ensure the scientificity of the evaluation result. Experiments show that the method can be used to improve the standard level and accuracy of usability evaluation of cloud service by hierarchical division of characteristics/subcharacterisitics and relative weight setting.

Key words: cloud service, usability, analytic hierarchical process

CLC Number:

TN911.22

ZHOU Ping, WANG Ze-sheng, YIN Bo, GUO Shao-yong. An Evaluation Method for Cloud Service Usability Based on Analytic Hierarchy Process[J]. Journal of Beijing University of Posts and Telecommunications, 2021, 44(1): 79-85.

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An Evaluation Method for Cloud Service Usability Based on Analytic Hierarchy Process

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