JOURNAL OF BEIJING UNIVERSITY OF POSTS AND TELECOM ›› 2007, Vol. 30 ›› Issue (6): 126-130.doi: 10.13190/jbupt.200706.126.zhaofn
• Reports • Previous Articles Next Articles
Telecommunication Service Process Capability Index
ZHAO Feng-nian, TANG Shou-lian, YANG Fan, XU Qiong-lai
- (School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing 100876, China)